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Cancellation & Refund Assistance
Please contact our support team at gdf.customercare@gmrgroup.in we will be eager to assist you. Also, to know about allowances for India and other countries allowances, you can visit: Duty-Free allowance page.
There is no return or exchange policy. If you have any other concern related to your purchase, please write to us at: gdf.customercare@gmrgroup.in within 30 days of your purchase or call us at @ 8855041560 / @ 8855041542 for further details.
- No cancellation/Refund on purchases made, unless it’s cancelled by the store/excess money paid/payment failure.
- Refund related to excess payments/payment failure but deducted in bank account queries – speak to the CRM team at @ 8855041560/ @ 8855041542.
- The refund procedure takes 20 working days, from the time the refund is request is raised. Reach out to our CRM team on gdf.customercare@gmrgroup.in with the bill and other supporting documents.