• WHAT SHOULD I DO IF I NEED ANY ASSISTANCE WITH A SHOPPING, REFUND OR EXCHANGE FOR FAULTY PRODUCT?

Please contact our support team at gdf.customercare@gmrgroup.in we will be eager to assist you. Also, to know about allowances for India and other countries allowances, you can visit: Duty-Free allowance page.

• WHAT IS YOUR RETURN AND EXCHANGE POLICY?

There is no return or exchange policy. If you have any other concern related to your purchase, please write to us at: gdf.customercare@gmrgroup.in within 30 days of your purchase or call us at @ 8855041560 / @ 8855041542 for further details.

• CANCELLATION AND REFUND POLICY

- No cancellation/Refund on purchases made, unless it’s cancelled by the store/excess money paid/payment failure.

- Refund related to excess payments/payment failure but deducted in bank account queries – speak to the CRM team at @ 8855041560/ @ 8855041542.

- The refund procedure takes 20 working days, from the time the refund is request is raised. Reach out to our CRM team on gdf.customercare@gmrgroup.in with the bill and other supporting documents.